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Refund Policy

Refund Policy

We understand you might be hesitant to try a new technology product like Toll Free and IVR Services. You might be unsure if it would really help your business. You might not be able to trust the company with your money and time. So here, through this letter, we promise that we will provide a full refund in case you are not satisfied with the product, anytime within first 30 days for your service activation (applicable to new purchases, renewals/reactivations are not eligible for a refund). This could be for many reasons like, you did not find the product useful for your business or you did not find our service good. If you want your money back, we will do it for you.

We are doing this because we:

  • want you to start managing calls without any business risk.
  • believe what we are delivering is a great solution for your business.
  • want you to believe in our product which is used by thousands of customers every day.

This is an effort to ensure complete satisfaction and deliver our commitment to make call management a reality for every business.

 

Please note:

  1. This policy is valid for both tollfree and non-tollfree numbers without any customization
  2. For refund, we expect your account doesn’t make excessive usage exceeding Fair Usage Policy

This policy is not applicable:

  1. On subscriptions bought at discounted prices
  2. If the Aadhar based OR Document-based KYC verification gets rejected due to any reason
  3. If any additional document OR information is needed due to any reason
  4. If the Client is indulging OR has indulged in any illegal activities under any applicable laws