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Toll free numbers provide a platform to the customers of any company or organisation to solve their grievances through the individuals available on a three-digit code, toll-free landline number which is free of cost anywhere in the country. Such a subscribed number is charged for all the incoming calls and bill processed on the name of the company.

SIP trunking is a method provided by the private players, instead of the regular telephone companies, where the business calls and communication can operate using an internet connection instead of a telephone line. It offers lucrative cost-saving to the customers ensuring the wide reach, reliable network, and low-cost maintenance at the same time.

The shared hosting is a feature which offers a host web server either based on the Windows OS or Linux. It can be shared on rental basis by multiple website owners to host their websites.

A private or an internet lease line is a symmetric telecommunications circuit or a bidirectional lease line between two or more locations based on a commercial contract. The business house enjoys the benefits of an independently dedicated internet or private connection, the advantage of an identical upload and download speed and service level agreements ensuring commitment towards the service.

A private environment is a source to promote a secured environment within a specific network with certain restrictions. The advantage of this network is that the devices outside the network cannot access it once it is configured for work. Though, a set of selected devices can be given the access through the encoded settings of the network routers and access points.

Interactive voice response (IVR) is a technology that uses a keypad for a human interaction with voice and DTMF tones through a computer-operated phone system. In telecommunications, any enquiry can be raised through the IVR dialogue, which allows the customers, to interact with the company’s host system via speech recognition or a telephone keypad. The IVR systems have an inbuilt pre-recorded or dynamically generated audio to direct the users in a particular direction depending on their query.